Shipping policy
Order Processing Time
All orders are processed and prepared for shipping within [1-3] business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
We offer free worldwide shipping on all orders.
Domestic (US / UK / vb.): [3-5] business days
International: [7-14] business days
Please note: Delivery delays can occasionally occur due to high volume or carrier issues.
Shipment Tracking
Once your order has shipped, you will receive an email containing your tracking number. Please allow up to 24-48 hours for the tracking information to become active.
Customs, Duties, and Taxes
Hueline Creative is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages and Issues
We take great care in packaging our wall art. However, if your order arrives damaged, please contact us within [7] days of delivery at info@hueline.co.uk with a clear photo of the damaged item and the packaging. We will arrange a replacement for you as soon as possible.